Privacy Policy
La Pastellerie – 2026
1. Data Controller
The data controller responsible for processing your personal data is:
La Pastellerie
Sole Proprietorship (Micro-Enterprise)
SIRET No.: 847 489 283 00063
Email: contact@lapastellerie.com
Website: www.lapastellerie.com
2. Personal Data We Collect
We collect only the personal data necessary to process your orders and manage our customer relationship.
Depending on how you use our website, we may collect the following information:
When You Place an Order
- First name
- Last name
- Postal address
- Email address
- Telephone number (if provided)
- Order details
When You Contact Us via the Contact Form
- First name
- Last name
- Email address
- Message
Automatically Collected Technical Data
- IP address
- Browser type
- Pages visited
- Browsing data (via cookies)
3. How We Use Your Data
Your personal data is used solely for the following purposes:
- Processing and dispatching orders
- Providing customer support
- Sending order confirmations
- Processing payments
- Preventing fraud
- Improving our website and services
We never sell, rent or trade your personal data.
4. Legal Basis for Processing
We process your personal data on the following legal grounds:
- Performance of a contract (processing your order)
- Consent (contact forms and newsletters)
- Legitimate interests (website security and improvement)
- Compliance with legal obligations (accounting and invoicing requirements)
5. Secure Payments
Payments are securely processed through Stripe.
La Pastellerie never has access to your complete payment card details.
Stripe acts as a data processor and complies with the PCI DSS security standards.
6. Website Hosting
This website is hosted by:
Hostinger
Your data is stored on secure servers located within the European Union or in countries providing an adequate level of data protection.
7. Cookies
Our website uses cookies for the following purposes:
- WooCommerce shopping cart functionality
- Session management
- Performance optimisation and caching (LiteSpeed Cache)
- Displaying the Instagram feed
Cookies may be classified as:
- Strictly necessary cookies
- Functional cookies
- Analytical cookies (where enabled)
You can manage your cookie preferences through your web browser settings.
8. Data Retention
We retain personal data for the following periods:
- Order records: 10 years (to comply with accounting obligations)
- Customer data: 3 years after the last interaction
- Cookies: up to 13 months
9. Your Rights
Under the General Data Protection Regulation (GDPR), you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict processing
- Object to processing
- Receive your data in a portable format
To exercise any of these rights, please contact us at:
You also have the right to lodge a complaint with the French Data Protection Authority (CNIL):
10. Data Security
La Pastellerie implements appropriate technical and organisational measures to protect your personal data, including:
- Secure HTTPS connection
- Secure payment processing
- Regular website updates
- Restricted access to personal data
11. Third-Party Service Providers
Certain personal data may be shared with trusted third-party service providers, including:
- Stripe (payment processing)
- Postal and courier services (order delivery)
- Hostinger (website hosting)
- Technical website services (WPForms, WooCommerce)
All service providers process personal data in compliance with applicable GDPR requirements.
12. Changes to This Privacy Policy
This Privacy Policy may be updated from time to time.
The version published on this website at the time of your visit is the version that applies.
13. Contact
If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us at:
